About Us

The St. Catharines Downtown Association is a non-profit organization that represents approximately 500 businesses in the BIA (Business Improvement Area) including retail, restaurants and professionals. Membership in the Downtown Association occurs automatically when a business locates within the specific geographic boundaries of the Downtown BIA (Business Improvement Area). See boundary map under the Downtown Business Improvement Area tab.

Who manages the Association?

The Association office is managed by the Association's Board of Management. The Board is comprised of volunteers who are BIA members. The board runs concurrently with City Council and nominations and elections of board members are done at the same time as the municipal elections, unless a board member has resigned and there is a vacant spot to fill in the interim.

What does the Association office do?

The Association office and its staff members implement, facilitate and monitor all the activities of the organization. The Board and its committees determine these activities.

Association staff is comprised of an Executive Director and an Administrative & Communications Coordinator.

The responsibilities of the office are varied:

- To carry out all activities of the Association as dictated by the Board and its committees.

- To host and organize all meetings of the Association.

- To manage and administer the Association's financial affairs: bookkeeping, accounting reports and annual budgets.

- To address member concerns and complaints by working with the Board, committees, membership and vested community interests.  

- To communicate parking, traffic, streetscaping and by-law issues and ideas from the membership to the City and/or region.

- To complete regular membership mailings and initiate personal contacts.

- To update and maintain the membership database.

- To administer the Parking Token Program. (A $10 roll of tokens can be purchased from the Downtown Association at 80 King Street or they can be delivered to your business.)

- To respond to requests for information from the local community as well as tourist-oriented agencies and individuals.

- To work with community stakeholders such as:

- Greater Niagara Chamber of Commerce

- Niagara Wine Festival

- Niagara Regional Police Services

- Other BIAs and attractions

- Municipal, regional and provincial governments and related agencies/offices


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